Clients   Resources   Staff Room   Orientation  
   
  By Unit of Competency Tab By Client Tab  
  Maintain a Clean and Efficient Work Environment      
Communicate in the Workplace
Recieve and Direct Clients
Co-Ordinate Salon Services
Remove Chemicals from the Hair
Schedule and Check-out Clients
Sell Products and Services
Consult with Clients and Diagnose Hair and Scalp Conditions
Treat Hair and Scalp
Cut Hair
Dress (Style) Hair
Perform Permanent Wave and Chemical Relaxation Services
Colour Hair
Co-Ordinate Salon Team
Prepare Clients for Salon Services
   

Resources

Client Complaints (Magazine Rack, Communication News)
Customer Service Policy Manual (Bookcase)
Dealing with Conflict (Magazine Rack, Communication News)
Working in Teams (Christina)

Tasks

Anna Young: Task 3
Georgina Delahunty: Task 1
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